This Refund Policy explains how refunds work for ProfitHub Premium memberships bought through profithubpremium.site. Please read it before you buy.
Try before you buy. Every new user gets a free 24 hour trial so you can test the full platform first. We recommend using the trial before you activate a paid membership.
Digital access
A ProfitHub Premium membership is a digital product. It gives you lifetime access to the website, tools and signals, and access is delivered as soon as your purchase is approved and your key is issued.
General policy
Because access is digital and is delivered right away, membership fees are generally non refundable once your access has been granted. The free 24 hour trial is there so you can decide before you pay.
When we will consider a refund
We will review a refund request in these cases:
- You paid but your access was never delivered and we could not fix it.
- You were charged twice or charged by mistake for the same membership.
- A technical problem on our side stopped you from getting access and we were unable to resolve it.
To be considered, please contact us within 7 days of your payment with proof of the payment.
When a refund does not apply
- You changed your mind after your access was delivered.
- You did not use the platform, or did not use the free trial first.
- You experienced trading losses. Trading is at your own risk and losses are not grounds for a refund.
- Your access was suspended or ended because these terms were broken.
How to request a refund
Contact our support team on WhatsApp through the link on our website. Include the name and number used for the payment and proof of the transaction so we can check it quickly.
How refunds are processed
If a refund is approved, it is sent back to the original payment method. The time it takes to appear depends on your bank or payment provider.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page.
Contact us
If you have any questions about refunds, reach our support team on WhatsApp through the link on our website.